In recent months, there has been a lot of news that angered people regarding letters and parcels being thrown into trash bins. The Info-communications Media Development Authority (IMDA) published a statement on the 7th, revealing that SingPost had fared worse than it did in the past, as it had provided services which failed to meet standards on nine occasions. Hence, SingPost was given a heavy fine of $100,000. SingPost has promised to improve its service quality within the next three to six months.
(Lianhe Zaobao, 23/02/2019)